Delete My Account
You can delete your account permanently after choosing a reason and giving more details to tell us why you’re deleting your account. (Optional)
Before starting your account deletion process, please make sure that you understand
- Your account deletion request will take 7 days to process.
- Logging back into your account will cancel the account deletion process.
- No refund will be processed if you cancel your service or port out and any remaining credit will not be refunded and any unused data will be lapsed. For more information, please refer critical information summary.
- All your personal information will be deleted except the information that must be stored according to our privacy policy.
- Once your account deletion request has been processed, your account will no longer be retrievable.